A recent incident involving a Facebook user and her business partner has highlighted how people can get into ethical trouble online.
The user, known only as Sarah, told BuzzFeed News she was banned from her Facebook account after her business was affected by a breach of the site’s terms of service.
The incident occurred in April.
Sarah told BuzzFeed that a page was removed from her page after the business partner posted a negative review of her website.
“The page was pulled and it was very hard to figure out what was happening and how to get it back,” Sarah said.
“I tried to find out what happened and it seemed that Facebook would do whatever it took to make it happen.”
Sarah’s account was not deleted after the incident, but it was permanently deleted from Facebook’s newsfeed.
Sarah said the account had been deleted from the site because she could not get her business back.
The company, which is part of Facebook, did not respond to BuzzFeed News’ requests for comment.
Facebook has recently begun to crackdown on the use of “bait and switch” tactics, which are used by companies to trick users into sharing personal information to trick them into clicking on advertisements that promise to help them find something.
The social network has also made efforts to address issues around “bots” — automated systems that perform actions based on user-generated content — by cracking down on them.
Facebook has also introduced a new filter to help people flag suspicious content that they might have encountered in the past.
Sarah, however, said Facebook had not been forthcoming about the steps it was taking to prevent unethical practices from continuing.
“They’ve been so tight-lipped and not really transparent about how they are doing it,” Sarah told me.
Sarah said she would like Facebook to create an ethics team to ensure people are not exposed to more of the same unethical behaviour, which can lead to users losing trust in their platforms.
“It’s a really big problem and I think the company has been doing nothing about it,” she said.
In a statement to BuzzFeed, Facebook said it was working to “develop an internal ethics team” to address unethical behaviour on its platform.
“We’re committed to ensuring that our community is safe, healthy, and productive.
We’ve already begun to implement some of these measures, including creating an ethics board to help our team monitor and enforce the company’s policies.
As always, we encourage our community to report abuse and harassment, and we encourage people to share their experiences with us on our Support Center,” the statement read.
Sarah added that she was “heartbroken” that she could no longer see her business from her personal account, but she also had hope.
“Maybe this is going to be the start of the end of it,” her Facebook post reads.
“I don’t think this will stop until we’re able to have more transparency about how Facebook works.”
Sarah has also contacted the company about her experiences.
She told BuzzFeed she is now considering suing the company over her account being permanently deleted.
“If Facebook can’t be held accountable for their actions in this case, then I hope they will at least be held to account for their role in this particular breach of their terms of services,” Sarah wrote.